Tier 1: Essentials
Best For: Businesses needing a reliable, secure, and modern IT partner. This tier is for organizations that do not handle Federal Contract Information (FCI) or CUI and are not currently required to meet CMMC standards.
This tier provides a stable IT foundation and implements some foundational security controls, but it is not a CMMC compliance solution.
Key Features:
- Complete Managed IT: 24/7/365 Remote Helpdesk, On-site Support as needed.
- Reactive Infrastructure Management: Network & Server Monitoring, OS Patch Management.
- Core Licensing Included: Microsoft 365 or Google Workspace (Provides client cost savings).
- Full Tenant Management: M365/Google Admin, Entra ID / Google Identity, SSO, Enterprise Apps.
- Endpoint & Email Security: Managed Endpoint Detection & Response (EDR), Basic Email Security.
Available Add-on: Mobile Device Management (MDM): +$10/device/month